By the Numbers
Our Impact
We measure success by one thing: people who no longer need us.
Our Impact
Measuring What Matters
We measure success by one thing: people who no longer need us.
Our Organization
States Served
Team Members
Service Areas
Client Outcomes
Agency Referrals Received
Help Requests Received
Total Requests for Help
Clients Served
340 people incl. household
Services Coordinated
Clients Graduated
These figures come from records documented in Empower & Link's case management system, counted through the end of last month and shown as rounded minimums, so the real numbers are higher. We publish them this way, rather than as an exact live tally, so that no individual's request for help can be identified from changes to this page.
Who We Serve
Rooted in the Northern Panhandle
Empower and Link, Inc. is a West Virginia 501(c)(3) nonprofit based in Colliers, serving individuals and families across the Northern Panhandle of West Virginia and neighboring communities in Pennsylvania and Ohio. Rather than handing someone a phone number, a navigator walks alongside them — meeting them where they are, building a personalized plan, and coordinating support across housing, employment, behavioral health, legal aid, transportation, and education until they reach stability.
Empower and Link, Inc. · West Virginia 501(c)(3) Nonprofit · EIN 33-1252823
360° Support Framework
Real support means addressing the whole picture.
Poverty, addiction, homelessness, mental health, justice involvement — these don't exist in isolation. Our navigators coordinate across every area of a client's life so nothing falls through the cracks.
Housing Stability
Emergency shelter, transitional housing, permanent placement, landlord mediation, and utility assistance tied to your plan.
Employment & Workforce
Resume building, interview prep, job placement, skills training, and support once you're working.
Behavioral Health
Mental health and counseling connections, crisis intervention, and trauma-informed support.
Health/Wellness
Health care connections alongside the plan, plus the weekly wellness sessions that help manage stress, build resilience, and restore balance.
Legal Aid & Advocacy
Court navigation, legal representation connections, record expungement assistance, and rights advocacy.
Transportation
Rides to appointments, job interviews, DHHR visits, and medical care. Getting there is half the battle.
Education & Life Skills
Financial literacy through WV Saves, the local America Saves program, GED support, budgeting workshops, and practical skills for independence.
Growing Every Day
The numbers above reflect our current program activity — referrals received, clients served, and services coordinated across the counties we work in. They update as our navigators help families move toward stability. Transparency and accountability to our community and donors guide everything we do.