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By the Numbers

Our Impact

We measure success by one thing: people who no longer need us.

Our Impact

Measuring What Matters

We measure success by one thing: people who no longer need us.

Our Organization

3

States Served

16

Team Members

6

Service Areas

Client Outcomes

30

Agency Referrals Received

25

Help Requests Received

55

Total Requests for Help

97

Clients Served

107

Services Coordinated

17

Clients Graduated

These numbers are based on records currently documented in Empower & Link's case management system and will continue to update as services are recorded.

Who We Serve

Rooted in the Northern Panhandle

Empower and Link, Inc. is a West Virginia 501(c)(3) nonprofit based in Colliers, serving individuals and families across the Northern Panhandle of West Virginia and neighboring communities in Pennsylvania and Ohio. Rather than handing someone a phone number, a navigator walks alongside them — meeting them where they are, building a personalized plan, and coordinating support across housing, employment, behavioral health, legal aid, transportation, and education until they reach stability.

Empower and Link, Inc. · West Virginia 501(c)(3) Nonprofit · EIN 33-1252823

360° Support Framework

Real support means addressing the whole picture.

Poverty, addiction, homelessness, mental health, justice involvement — these don't exist in isolation. Our navigators coordinate across every area of a client's life so nothing falls through the cracks.

Housing Stability

Emergency shelter, transitional housing, permanent placement, landlord mediation, and utility assistance tied to your plan.

Employment & Workforce

Resume building, interview prep, job placement, skills training, and support once you're working.

Behavioral Health

Mental health referrals, addiction recovery coordination, crisis intervention, and trauma-informed counseling connections.

Legal Aid & Advocacy

Court navigation, legal representation connections, record expungement assistance, and rights advocacy.

Transportation

Rides to appointments, job interviews, DHHR visits, and medical care. Getting there is half the battle.

Education & Life Skills

Financial literacy through America Saves, GED support, budgeting workshops, and practical skills for independence.

Growing Every Day

The numbers above reflect our current program activity — referrals received, clients served, and services coordinated across the counties we work in. They update as our navigators help families move toward stability. Transparency and accountability to our community and donors guide everything we do.